HR Associate, Job Ref. MZ/WFP/0505/2511

ORGANIZATIONAL CONTEXT: Under the overall guidance of the Head of HR and direct supervision of the Head of Area Office, the incumbent will be responsible for supporting HR operations and coordinating HR initiatives in the North. This role ensures that HR practices are sensitive to local norms, fostering a respectful and compliant workplace environment. Additionally, the HR Associate will be instrumental in managing staff needs and facilitating effective communication between the field offices and CO, which is essential for operational efficiency. HR operations and Talent Acquisition are centralized in Maputo.

At this level job holders are expected to use initiative and knowledge within an area of expertise to independently respond to queries with general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders are expected to manage resources and coach and coordinate a team of support staff.

THE ROLE: To deliver a full range of HR support services to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.

KEY ACCOUNTABILITIES (not all-inclusive, nor exhaustive): 1. Provide assistance on a wide range of complex HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients.

2. Identify evolving needs of the organisation and recommend changes in HR processes and procedures, to support improvements in HR services.

3. Analyse and respond to various internal and external queries, to ensure that clients are well-informed and that HR team activities are aligned with broader WFP objectives.

4. Review and compile a variety of data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, workforce, timekeeping, etc., to support analysis and reporting needs.

5. Support activities in the areas of work allocated by the professional officer in compliance with relevant processes and procedures.

6. Support and deliver onboarding for new staff joining WFP, to ensure that relevant processes are followed and the conditions of terms of service are explained and understood.

7. Prepare a range of complex HR documentation required for the specific area of work (e.g. employment contracts, transfer/separation letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines.

8. Use HR management systems for reviewing, entering and updating a variety of HR data including monitoring various deadlines (e.g. contract expiration and other actions in Workday, PACE, etc), ensuring compliance with the established deadlines and accuracy of HR data.

9. Co-ordinate the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.

10. Monitor staff deployment and handle related administrative actions including preparation of reports, to support efficient HR service enabling WFP to respond quickly to a crisis.

11. Actively participate in the weekly and monthly Area Office meetings, providing consistent updates on ongoing HR activities as directed by the HR CO team

QUALIFICATIONS AND EXPERIENCE: Education: Completion of secondary school education. A post-secondary certificate in the related functional area

Experience: Six or more years of progressively responsible work experience in HR Services operating standards across a range of international humanitarian contexts as well as in providing training to new staff members within area of expertise and supporting with ad- hoc queries

Language: Fluency in both oral and written communication in English and Portuguese

WFP LEADERSHIP FRAMEWORK: WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

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